Contract research and manufacturing organisations hold other companies' studies, samples and products. Clients and sponsors audit them, and each client may bring its own requirements. Monitoring must be reliable, consistent and easy to prove.
What these sites typically monitor
Refrigerators, freezers, ULT freezers, CO₂ incubators, rooms with temperature and humidity, O₂, differential pressure, particle counters and flood detection, often across several sites.
What buyers look for
- A validated monitoring system with calibration services included.
- Reports that can be produced per client, study or area.
- Alarm management that does not overload staff but never misses a real event.
- One standard that works across sites after mergers and acquisitions.
What XiltriX brings
XiltriX combines monitoring expertise for freezers, incubators, cryogenic infrastructure, rooms and critical equipment with validated software and smart alarm management. It helps protect client studies and patient material, prove compliance, reduce deviation risk and give operations, QA and project teams confidence and traceability.
How XiltriX Resilience fits
XiltriX Resilience is an Operational Resilience System built on three layers:
- Infrastructure: independent sensors and monitoring stations with battery support, resilient connectivity and local data buffering, so a power or network interruption does not create a gap in the record.
- Intelligence: validated software that turns measurements into alarms, escalation, trends, reports and audit-ready evidence.
- Care: installation, validation, calibration, preventive maintenance and 24/7 technical support for the monitoring system, delivered by one partner that is ISO 9001 and ISO 27001 certified.
Who does what when an alarm fires
XiltriX Intelligence applies the limits, delays and escalation sequence agreed with the customer, and keeps escalating through the customer's contacts until someone acknowledges. The customer's own team assesses the situation and carries out the physical response.
XiltriX does not respond to the customer's alarms. XiltriX Care provides 24/7 technical support when the monitoring system itself has a problem.