Question 1

What parameters can XiltriX measure?

Accepted Answer

Temperature from -200 °C to +250 °C, CO₂, O₂, relative humidity, differential pressure, particle counts, liquid nitrogen level, door status, air flow, water conductivity, VOC, H₂O₂ during fumigation, light intensity, shaking motion and mains power. If a parameter carries risk in your process and can be sensed, it can usually be brought into the same system rather than sitting in a separate box with its own alarm.

Question 2

How often is each sensor read?

Accepted Answer

Every sensor on the network is read multiple times per minute. The values are stored and compared against the alarm limits set for that specific device, continuously. That is what makes it a real-time system rather than a logger you read afterwards: a deviation is acted on while it is happening.

Question 3

Do you have to put a gas sensor inside my incubator?

Accepted Answer

No. The XiltriX CO₂/O₂ monitoring station draws a small gas sample from up to sixteen incubators and analyses it with one central sensor with automatic zero and span calibration. Nothing stays inside the chamber, so there is no cross-contamination risk and high-temperature decontamination cycles stay straightforward.

Question 4

Can you monitor benchtop incubators properly?

Accepted Answer

Yes. XiltriX designed probes and adapters that fit specific benchtop models, including the Esco Miri and Miri TL, CooperSurgical G185 and G210+, Merck Geri and Origio BT37, so the measurement is taken where the sample actually is.

Question 5

What happens during a power failure?

Accepted Answer

Every monitoring station has its own backup battery and monitors mains power as a parameter in its own right. The measurement continues and the alarm chain still works. That is deliberate: a power cut is exactly the moment monitoring matters, and it is exactly when a system without battery backup goes quiet.

Question 6

Who gets the alarm?

Accepted Answer

The person on call, according to the schema agreed with you. Only the active on-call user is contacted first; there is no reason to wake a whole team when one person responds. If that person does not respond within the set time, XiltriX escalates automatically to further people, and after that to a different alarm channel altogether.

Question 7

How are alarms delivered?

Accepted Answer

By SMS, by email, through local beacons and sirens in the lab, and through an autonomous telephone dialler for sites that want absolute certainty. The dialler runs on VOIP, an analogue line or the mobile network, with its own battery and the watchdog relay, so it can still dial out when the rest of the chain is down.

Question 8

Is there a person behind the system?

Accepted Answer

Yes. XiltriX is a service, not a box: the monitoring is backed by our team, and the escalation schema is designed and tuned with you rather than left as a default setting. Responsibility for acting on an alarm in your lab stays with your organisation. What we guarantee is that the alarm reaches someone.

Question 9

How do you avoid alarm fatigue?

Accepted Answer

By setting limits and delays per device rather than per parameter, and by separating what justifies a night call from what can wait for the morning. Limits can be adjusted locally and remotely, so a planned maintenance window or a temporary situation does not have to generate noise for a week.

Question 10

What does my IT department need to provide?

Accepted Answer

A network connection for the Calypso communication station. The sensor network behind it is XiltriX hardware on its own wired bus or 434 MHz wireless band, so it does not load your network. The 434 MHz band is used because it penetrates building structures far better than crowded consumer bands, and can be split into sub-bands on large sites.

Question 11

Can you monitor equipment we already own?

Accepted Answer

In almost all cases, yes. Equipment is monitored independently, with our own sensors, rather than by trusting the device's internal readout. Where a device already provides a suitable output or contact, that can be brought in as well, including digital integration with Lighthouse particle counters.

Question 12

Can XiltriX integrate with our BMS or other systems?

Accepted Answer

Yes. Monitoring stations carry relay and open-collector outputs for building management systems and existing alarm infrastructure, and the platform can exchange data with other systems where a project calls for it.

Question 13

What if we cannot run cables?

Accepted Answer

Then wireless stations cover the area, and where wireless will not reach, a directly connected station is used. A mixed installation across all three connection types is normal in older buildings.

Question 14

Do you supply validation documentation?

Accepted Answer

Yes: URS and functional specification for design qualification, IQ documents recording the system as built, an OQ protocol with printed test evidence, and PQ procedures for recurring proof in normal use. Together they form the validation report you present at an audit.

Question 15

Is XiltriX suitable for 21 CFR Part 11 environments?

Accepted Answer

The system and its documentation are used in environments working to FDA 21 CFR Part 11, GxP and GAMP 5, and in laboratories accredited under CAP, Joint Commission International and comparable regimes. Compliance is always a property of your process as a whole; what we provide is a system and a documentation set designed to support it.

Question 16

What is the difference between calibration and validation?

Accepted Answer

Calibration establishes that a sensor reads correctly against a reference. Validation establishes that the complete system does what it was specified to do, in your setting. They run on different intervals and neither replaces the other.

Question 17

How long is our data kept?

Accepted Answer

Measurements are stored as complete historical records with automatic backup, and any period stays retrievable. Retention is set to your obligation, which in blood banking and tissue establishments can run to decades.

Question 18

Which certifications does XiltriX hold?

Accepted Answer

XiltriX International is certified to ISO 9001 and ISO 27001. Both certificates can be viewed on the company page.

Question 19

How does a project start?

Accepted Answer

With a survey. A consultant walks the lab with you, lists the equipment that carries risk, and decides per device what has to be measured and where. That produces the sensor set, the alarm schema and the basis for the validation documentation.

Question 20

What is included in the service?

Accepted Answer

The monitoring hardware and sensors, the platform, the alarm chain, and the people behind it: design of the installation, configuration, calibration and validation support, and ongoing service. It is contracted as one service rather than as equipment plus a maintenance afterthought.

Question 21

Is XiltriX only for large sites?

Accepted Answer

No. Installations run from a single IVF laboratory with a handful of incubators to hospital estates and multi-site pharmaceutical operations under one contract.

Question 22

We are a distributor or consultant. Can we work with XiltriX?

Accepted Answer

Yes. The XiltriX Partner Network covers referral, reselling and integration partners, with registration through the partner portal.

Veelgestelde vragen.

The system

Alarms and service

Installation and integration

Compliance

Working with us

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