Frequently asked questions.

Temperature from -200 °C to +250 °C, CO₂, O₂, relative humidity, differential pressure, particle counts, liquid nitrogen level, door status, air flow, water conductivity, VOC, H₂O₂ during fumigation, light intensity, shaking motion and mains power.

If a parameter carries risk in your process and can be sensed, it can usually be brought into the same system rather than sitting in a separate box with its own alarm.

Every sensor on the network is read multiple times per minute. The values are stored and compared against the alarm limits set for that specific device, continuously.

That is what makes it a real-time system rather than a logger you read afterwards: a deviation is acted on while it is happening.

Yes. XiltriX designed probes and adapters that fit specific benchtop models, including the Esco Miri and Miri TL, CooperSurgical G185 and G210+, Merck Geri and Origio BT37, so the measurement is taken where the sample actually is.

Every monitoring station has its own backup battery and monitors mains power as a parameter in its own right. The measurement continues and the alarm chain still works.

That is deliberate: a power cut is exactly the moment monitoring matters, and it is exactly when a system without battery backup goes quiet.

The person on call, according to the schema agreed with you. Only the active on-call user is contacted first; there is no reason to wake a whole team when one person responds.

If that person does not respond within the set time, XiltriX escalates automatically to further people, and after that to a different alarm channel altogether.

By SMS, by email, through local beacons and sirens in the lab, and through an autonomous telephone dialler for sites that want absolute certainty.

The dialler runs on VOIP, an analogue line or the mobile network, with its own battery and the watchdog relay, so it can still dial out when the rest of the chain is down.

Yes. XiltriX is a service, not a box: the monitoring is backed by our team, and the escalation schema is designed and tuned with you rather than left as a default setting.

Responsibility for acting on an alarm in your lab stays with your organisation. What we guarantee is that the alarm reaches someone.

By setting limits and delays per device rather than per parameter, and by separating what justifies a night call from what can wait for the morning.

Limits can be adjusted locally and remotely, so a planned maintenance window or a temporary situation does not have to generate noise for a week.

A network connection for the Calypso communication station. The sensor network behind it is XiltriX hardware on its own wired bus or 434 MHz wireless band, so it does not load your network.

The 434 MHz band is used because it penetrates building structures far better than crowded consumer bands, and can be split into sub-bands on large sites.

In almost all cases, yes. Equipment is monitored independently, with our own sensors, rather than by trusting the device's internal readout.

Where a device already provides a suitable output or contact, that can be brought in as well, including digital integration with Lighthouse particle counters.

Yes. Monitoring stations carry relay and open-collector outputs for building management systems and existing alarm infrastructure, and the platform can exchange data with other systems where a project calls for it.

Then wireless stations cover the area, and where wireless will not reach, a directly connected station is used. A mixed installation across all three connection types is normal in older buildings.

Yes: URS and functional specification for design qualification, IQ documents recording the system as built, an OQ protocol with printed test evidence, and PQ procedures for recurring proof in normal use.

Together they form the validation report you present at an audit.

The system and its documentation are used in environments working to FDA 21 CFR Part 11, GxP and GAMP 5, and in laboratories accredited under CAP, Joint Commission International and comparable regimes.

Compliance is always a property of your process as a whole; what we provide is a system and a documentation set designed to support it.

Calibration establishes that a sensor reads correctly against a reference. Validation establishes that the complete system does what it was specified to do, in your setting.

They run on different intervals and neither replaces the other.

Measurements are stored as complete historical records with automatic backup, and any period stays retrievable. Retention is set to your obligation, which in blood banking and tissue establishments can run to decades.

XiltriX International is certified to ISO 9001 and ISO 27001. Both certificates can be viewed on the company page.

With a survey. A consultant walks the lab with you, lists the equipment that carries risk, and decides per device what has to be measured and where. That produces the sensor set, the alarm schema and the basis for the validation documentation.

The monitoring hardware and sensors, the platform, the alarm chain, and the people behind it: design of the installation, configuration, calibration and validation support, and ongoing service.

It is contracted as one service rather than as equipment plus a maintenance afterthought.

No. Installations run from a single IVF laboratory with a handful of incubators to hospital estates and multi-site pharmaceutical operations under one contract.

The best choice depends on your risks, estate and compliance needs. XiltriX is distinct in five practical ways:

1. Continuity when power or communication fails. Each monitoring station has an integrated battery, redundant LAN, Wi-Fi and managed 4G LTE-M connectivity, plus several days of local data buffering. Measurements continue locally during an outage and synchronise automatically when communication returns. The cloud can fail over to another region.

2. One accountable system from sensor to record. XiltriX designs purpose-built sensors for critical laboratory and healthcare environments, together with its own monitoring stations and firmware. Probes and adapters are designed for the equipment and location being monitored, rather than relying only on a device's internal reading. Infrastructure, Intelligence and Care are delivered by one team.

3. Scale without fragmentation. The same system can cover a small IVF laboratory, a hospital estate or pharmaceutical operations across multiple sites and time zones. Unlimited users, groups and entities can work in one central system, with dashboards and active floor plans configured per site, department or role.

4. Open integration without sensor lock-in. XiltriX can connect third-party sensor brands and existing equipment. A documented public REST API supports links with Witness, EMR, laboratory systems, building management systems and visualisation screens. Relay outputs, Single Sign-On with Active Directory and multi-factor authentication support existing technical and identity environments.

5. Built around the asset, the response and the evidence. Users see the freezer, incubator, cleanroom or process rather than an abstract sensor number. Warning limits provide time to act before an alarm threshold is reached. Alerts cascade through the customer's configured contacts until acknowledged, while the immutable audit trail, incident reports and compliance reports preserve the evidence. The new generation can deliver up to 75% cost savings on installation, service and maintenance hours compared with the previous generation.

XiltriX provides 24/7 technical support for the monitoring system itself. If that system fails at 03:00, our team responds and works to restore it. A deviation affecting your freezer, incubator or process is sent through your configured escalation chain, and your organisation responds to that operational alarm. Since 1987, not one client has lost irreplaceable material on our watch.

Yes. The XiltriX Partner Network covers referral, reselling and integration partners, with registration through the partner portal.